1. Who are you?
2. Where are you?
3. How can I trust you?
4. Why should I order from you guys?
5. If I order from GWDish can I enjoy all of Dish Network promotion offers?
6. Why do you need my Social Security Number and birthday? Do you charge my credit card?
7. Can My Digital Video Recorder (DVR) record a show while I watch a different show?
8. What if there are trees blocking the sky around my house?
9. Who sends me my monthly bill?
10. Can I get DISH Network if I rent?
11. Is there a contract to sign?
12. What are qualified programming packages?
13. Is there an activation fee?
14. I want International Programming. Is a second Dish required?
15. Where is my equipment coming from?
16. Do I have to pay for equipment and installation?
17. Is there any hidden charge?
18. What if I move?
19. What if I cancel Dish Network service prior to end of 24 months?
20. Do I have to return the equipment if I cancel the service?
21. Why 24 months?
22. Who will install my system?
23. Do you install on weekends?
24. How soon can you install my system?
25. How many rooms of equipment can I order?
26. How much does DISH charges for additional TVs? How to avoid 2nd/4th room charges?
27. How can I the $10, $15 or $20/month credit?
28. How to get your $50 extra bonus?
29. What if I have questions not answered here?
1. Who are you?We are an authorized Dish Network OE partner. We sell Dish Network service nationwide.
2. Where are you?We are located at Philadelphia suburb.
275 E Butler Ave
Ambler, PA 19002
3. How can I trust you?We have been in business for over 5 years. We keep our customer’s information strictly confidential. Thousands of our customers are concrete evidence of our excellent reputation. ALL of our customers are guaranteed to receive their visa gift cards within 4 weeks after the installation!
4. Why should I order from you guys?There are over 4000 of Dish Network retailers in USA. You can order your Dish Network service from any retailer or directly from Dish Network. However GWDish.com offers the best deal! We share part of our commissions with you. Currently we offer you up to $200 visa card. No any other retailer offers this bonus.
5. If I order from GWDish can I enjoy all of Dish Network promotion offers?Absolutely. You will enjoy all of the standard promotion offers plus our extra promotion offers!
6. Why do you need my Social Security Number and birthday? Do you charge my credit card?DISH Network needs your social security number and birthday for a minor credit check to set up your account. We do not see your credit score or any of your record. All we see is if you are qualified or not. We guarantee that your personal information is confidential. When the system qualifies you, it will hold $1 on your credit card for 3 to 5 business days. Once your account is successfully set up, DISH will charge your credit card for the first month bill plus tax.
7. Can My Digital Video Recorder (DVR) record a show while I watch a different show?Yes! DISH Network's Digital Video Recorders (DVR) are capable of recording up to 350 hours* of programming on the hard-drive. It also includes DISH Video-On-Demand Service that provides the ability to pause live TV, skip recorded commercials and create instant replays. Up to 9-day extended Electronic Programming Guide.
8. What if there are trees blocking the sky around my house?As for the trees, the only way to check is to have an installer come out and survey the area. In some rare cases, the trees do block the signal.
9. Who sends me my monthly bill?Your monthly bill comes from DISH Network.
10. Can I get DISH Network if I rent?Yes. You need to have landlord permission.
11. Is there a contract to sign?Yes. You need to sign a 24-month contract (DHA 24). You must keep at least one qualified programming package for 24 months.
12. What are qualified programming packages?Dish family, Dish America, AT100 or higher; Dish Latino or higher packages.
13. Is there an activation fee?No, if you sign up the 24-month contract. However you will have to pay $99 activation fee if you do not sign the 24-month contract.
14. I want International Programming. Is a second Dish required?It depends on your programming package and your physical location.
15. Where is my equipment coming from?All equipment comes from DISH Network. Not GWDish.com.
16. Do I have to pay for equipment and installation?No. It is totally free for you because you sign the 24-month contract. All you need to pay is your monthly bill.
17. Is there any hidden charge?No!!! It does not matter who you order your DISH Network system from, your monthly cost will be the same depending on your programming and equipment choices. Again, we do not charge you anything. Dish Network processes your bills.
18. What if I move?As long as you move within the United States, DISH will install a new dish system for you. Call Dish Network for detail information before you move.
19. What if I cancel Dish Network service prior to end of 24 months?A cancellation fee equals to the lesser of $480 or $20 per month for each remaining month will apply.
20. Do I have to return the equipment if I cancel the service?Yes, if you are required by DISH agent when cancel your account. If you do not return the equipment, your credit card will be charged $100 to $400 per receiver depending on the model. However if you already use the equipment for a very long time, it becomes old and out of date. Dish Network may not want you to send it back. Ask the Dish Network agent when you cancel.
21. Why 24 months?If you really do not want to sign the 24-month contract, we can still install Dish Network system for you. However the 24-month commitment is the best deal. You will enjoy all promotions and rebates. All promotional deals are not for you if you do not sign the contract. You will have to pay activation fee and installation fee, etc.
22. Who will install my system?Dish Network installers will install your system. We set up your account and schedule your appointment.
23. Do you install on weekends?Yes. We can schedule your appointment on Saturdays and Sundays.
24. How soon can you install my system?If you are lucky you can get your system installed the next day. Usually we install your system between 1 and 7 days.
25. How many rooms of equipment can I order?You can order up to 6 rooms of equipment for free. You will receive up to 6 remote controls. Each account can get maximum 3 duo receivers to connect 6 TVs. Each TV can play different channels. If you want to install more than 6 TVs, you will have to pay for the extra receivers and installation fees.
26. How much does DISH charge for additional TVs?One solo or duo receiver will be free. Means you can connect 2 TVs with a duo receiver without paying any additional fee. You have to pay additional fees from the 2nd receiver.
|Monthly Fee Structure Related to Additional Receivers|
|Each additional Solo receiver (HD or SD)||$7/month|
|Each addition Solo DVR receiver (HD or SD)||$10/month|
|Each additional Duo receiver (HD or SD)||$14/month|
|Each additional Duo DVR receiver (HD or SD)||$17/month|
27. How to get your up to $200 visa gift card from gwdish.com?If you sign a two-year contract with a qualified basic programming package and pass the credit check, you will be qualified for a $50 or $200 visa card bonus. We will send out your gift card automatically in about 1 week after the installation. No need to apply.
$200 gift card offer qualifications:
1. $200: premium customer with a 24-month contract + 200 and higher English package.
2. $150: premium customer with a 24-month contract + AT120 English package, or Hindi Mega Pack.
3. $100: premium customer with a 24-month contract + any other programming package, such as: Smart Package, Hindi Elite, Hindi Premium, Chinese Great Wall pack, Chinese Jadeworld, Taiwan Mega Pack and all other international programming packages.
4. $50: Non-premium customers, all Latino packages.
5. Gift card will be sent to you 1 week after the installation. No rebate form required.
6. You can use a Dish Network referral code, but the combined cash back will be the same as without a referral code. The benefit to use a referral code is to give your friend $50 credit in their account.
7. Offer valid to 6/10/2015.
29. What if I have questions not answered here?Call us at 1-800-996-0866.